The Bureau of Consumer Credit Protection within the Maine Department of Professional and Financial Regulation (PFR) oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, credit reporting agencies and non-bank ATMs. The office administers state credit-related statutes and protects consumers by conducting compliance examinations, responding to consumer complaints, issuing licenses and providing consumer education and outreach.

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Submissions from 2015

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Downeaster Common Sense Guide: Debt Collection 2015, Maine Bureau of Consumer Credit Protection and Maine Department of Professional and Financial Regulation

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Downeaster Common Sense Guide to Automobile Buying and Financing 2015, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation

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The Downeaster Common Sense Guide to Credit Cards: Paper or Plastic? 2015, Maine Bureau of Consumer Credit Protection and Maine Department of Professional and Financial Regulation

Submissions from 2014

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Downeaster Common Sense Guide: Credit Reports and Credit Scores 2014, Maine Bureau of Consumer Credit Protection and Maine Department of Professional and Financial Regulation

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Downeaster Common Sense Guide. Gone Phishing. Identifying and Avoiding Consumer Scams 2014, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation

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Downeaster Common Sense Guide to Credit Reports and Credit Scores 2014, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation

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Finding, Buying and Keeping your Maine Home: Downeaster Common Sense Guide. 2014, Maine Bureau of Consumer Credit Protection and Maine Department of Professional and Financial Regulation

Submissions from 2012

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Downeaster Common Sense Guide to Student Loans. 2012, Maine Bureau of Consumer Credit Protection, Maine Department of Professional and Financial Regulation

Submissions from 2011

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Credit Reporting by Debt Collectors, William N. Lund, Maine Bureau of Consumer Credit Protection, and Maine Department of Professional and Financial Regulation

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Streamlining Maine’s Foreclosure Prevention Program, Maine Bureau of Consumer Credit Protection and Maine Department of Professional and Financial Regulation

Submissions from 2008

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Downeaster Common Sense Guide. Consumer Credit 101. 2008, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation

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Downeaster Common Sense Guide to Elder Financial Protection 2008, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation

Submissions from 2006

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Report of the Department of Professional & Financial Regulation, Office of Consumer Credit Regulation to the Joint Standing Committee on Business, Research & Economic Development Pursuant to Resolve 2005, Chapter 24 “Resolve, Authorizing the Office of Consumer Credit Regulation to Study the Payday Advance Industry and Related Consumer Credit Lending Issues in Maine”, Maine Office of Consumer Credit Regulation and Maine Department of Professional and Financial Regulation

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Report of the Department of Professional & Financial Regulation to the Joint Standing Committee on Insurance and Financial Services on Public Law 2005, Chapter 379 “An Act to Protect Maine Citizens from Identity Theft”, Maine Office of Consumer Credit Regulation and Maine Department of Professional and Financial Regulation

Submissions from 2004

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Downeaster Common Sense Guide to Debt Collection and Repossession 2004, Maine Bureau of Consumer Credit Protection and Maine Department of Professional & Financial Regulation